Privacy Policy and Privacy Notice


MPL Care Homes Limited is a company incorporated in England and Wales. The company number is 5624384 and the registered address is 18 Beehive Lane, Ilford, IG1 3RD.


("MPL Care Homes Limited" / "we" / "our" / "us"). We are committed to ensuring that your privacy is protected. We comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”).

As part of the services we offer, we are required to process personal data (as defined in data protection legislation) about our staff, our services users and, in some instances, the friends or relatives of our service services and staff.  "Processing" can mean collecting, recording, organising, storing, sharing or destroying data. All data are held securely and for as long as they relate to the reasons for collection and/or if there is a statutory retention period.

Data may be shared with third parties as part of our contracted services, for our administration and/or if we are required by law to do so. We cannot accept any liability for any processing conducted by a third party outside our remit.

At this time we do not share any data for planning or research purposes for which the national data opt-out would apply.  We review all of the service user information we process on an annual basis to see if this is used for research and planning purposes.  If it is, then individuals can decide to stop their information being shared for this purpose.  You can find out more information at

We are committed to being transparent about why we need your personal data and what we do with it.

None of the above affects your rights under the legislation, in particular your right to access the data we hold on you. You may request a copy of the personal information we may hold on you – this should be submitted in writing to the address below. Please include enough information to enable us to identify you and search for appropriate data.


If you have queries about our data protection procedures or wish to lodge a complaint, please contact the Company in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO). Contact details for the ICO can be found at